Below you will find details of our:
• Terms and conditions of sale including delivery and returns policies
• Terms and conditions of website use including copyright notice
• Privacy and cookies policy
TERMS AND CONDITIONS OF SALE
These terms and conditions govern the sale and purchase of products through our website.
You will be asked to give your express agreement to these terms and conditions before you place an order on our website.
This document does not affect any statutory rights you may have as a consumer (such as rights under the Sale of Goods Act 1979 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013).
The advertising of products on our website constitutes an "invitation to treat" rather than a contractual offer.
No contract will come into force between you and us unless and until we accept your order.
To enter into a contract through our website to purchase products from us, the following steps must be taken: if you are a new customer and would like your delivery details to be retained for future orders, you may create an account with us and log in; if you are an existing customer, you should enter your login details; you must add the products you wish to purchase to your shopping cart, and then proceed to the checkout; once you are registered or logged in, you must select your preferred method of delivery and confirm your order and your consent to the terms of this document; you will be transferred to our payment service provider's website, and our payment service provider will handle your payment; we will then send you an initial acknowledgement; and once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order, and will refund the full cost of books and delivery incurred.
The following types of products are or may be available on our website from time to time: books and e-books. Books ordered will be supplied either by Peepal Tree Press Ltd. However, orders for e-books can only be placed via third party sellers (Amazon, Apple etc) and cannot be supplied by Peepal Tree Press Ltd from this website.
Our prices are quoted on our website. We will from time to time change the prices quoted on our website, but this will not affect contracts that have previously come into force. All amounts stated in these terms and conditions or on our website are stated inclusive of VAT (zero-rated at present in the case of books).
You must, during the checkout process, pay the prices of the products you order. If you prefer to pay by telephone, then call us on +44 113 2451703. Our lines are open 9-5 GMT.
Payments may be made by debit and credit cards including Visa, Visa Debit/Electron, Mastercard, Maestro and JCB. We also accept payment via PayPal. Payments are processed by WorldPay, using their secure servers and encryption technology. Peepal Tree Press does not receive or store your credit card details.
Your books will be posted using the method selected by you during the checkout process. As a guide, airmail orders will usually be delivered within 14 days, but are usually much quicker.. Orders are not tracked, but if your books seem unusually delayed, please email us straightaway and we will assist.
UK shipping first class is £1.50 per book
UK shipping second class is £1 per book
Worldwide airmail shipping is £4 per book
Orders over £45 qualify for free shipping, we use first class post in UK and DHL for overseas.
You have the right to cancel the contract within fourteen days of your order, or seven days of receipt of the books (whichever is the longer).
If wish to cancel your order, email us immediately and return the books in saleable condition to our registered office address and we will refund your payment in full within five working days after the books are received at 17 King's Avenue, Leeds LS61QS in saleable condition.
This policy does not affect any statutory rights you may have as a consumer (such as rights under the Sale of Goods Act 1979 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013).
TERMS AND CONDITIONS OF WEBSITE USE
1. By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
Some material available from our website may be unsuitable for minors or people of a sensitive disposition. All responsibility related to the viewing, reading or other use of such material shall rest with the parents or guardians of such persons.
2. Licence to use website
2.1 You may:
(a) view pages from our website in a web browser;
(b) download pages from our website for caching in a web browser;
(c) print pages from our website;
(d) stream audio and video files from our website; and
(e) post links on third party websites leading to pages on our website
2.2 You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.
2.3 You must not:
(a) republish material from our website (including republication on another website) without our express permission. Please contact us if you would like permission to republish our content;
(b) sell, rent or sub-license material from our website;
(c) exploit material from our website for a commercial purpose;
2.4 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
3. COPYRIGHT NOTICE
Website content copyright © 2015 Peepal Tree Press Ltd. (Website design © 2015 Studio Raygun.)
(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.
3.1 Enforcement of copyright
3.2 We take the protection of our copyright very seriously.
3.3 If we discover that you have used our copyright materials in contravention of the licence set out in this notice, we may bring legal proceedings against you, seeking monetary damages and/or an injunction to stop you using those materials. You could also be ordered to pay legal costs.
3.5 You may request permission to use the copyright materials on our website by writing to us by email or post, using the contact details published on the website.
4. Acceptable use
4.1 You must not:
(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
4.2 You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.
5. Registration and accounts
5.1 You may register for an account with our website by completing and submitting the account registration form on our website.
5.2 You must notify us in writing immediately if you become aware of any unauthorised use of your account.
5.3 You must not use any other person's account to access the website, unless you have that person's express permission to do so.
6. User IDs and passwords
6.1 If you register for an account with our website, you will be given a user ID and password.
6.2 Your user ID must not be liable to mislead and must comply with the content rules set out in Section 10; you must not use your account or user ID for or in connection with the impersonation of any person.
6.3 You must keep your password confidential.
6.4 You must notify us in writing immediately if you become aware of any disclosure of your password.
7. Limited warranties
7.1 We do not warrant or represent:
(a) the completeness or accuracy of the information published on our website;
(b) that the material on the website is up to date; or
(c) that the website or any service on the website will remain available.
8. Third party websites
8.1 Our website includes hyperlinks to other websites owned and operated by third parties; such hyperlinks are not recommendations.
8.2 We have no control over third party websites and their contents, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.
PRIVACY AND COOKIES POLICY
Some non-identifiable information is collected from all website users that logs the date and time you visit the website, the pages read and the images viewed. This information is used for system administration purposes, reporting to our funders and to help us improve the site. Peepal Tree Press uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of our website and compile reports for us on activity on it. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using the website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
You can reject this cookie and information on how to do this can be found at: google.com/intl/en/privacypolicy.html
Any personal information you voluntarily provide either as part of the purchasing process, via the registration form, or by registering for newsletters will only be used by Peepal Tree Press to help us in communicating more effectively with you. We will not pass on this information to any third party.
If you register as a site user or buy books from us, Peepal Tree may send you from time to time e-mails with information about new Peepal Tree titles and new features on the website. At any time you may ask us to stop sending you emails. Any emails we send have a link to decline any further emails.
Peepal Tree will store and process your personal information only at our registered office at 17 King’s Avenue, Leeds LS6 1QS. You may request access to the information we hold about you at any time. You can help us to maintain the accuracy of your information by notifying us if any changes in your information.
Our website may contain links to other websites (authors, our trade representatives and some allied organisations). When you follow one of these links, Peepal Tree Press has no responsibility or liability for or control over other websites in their collection, use and disclosure of personal information.
Any changes in this policy dictated by changes in technology or legislation will be posted here, replacing sections of this statement. You should check the date of this policy and review any changes since the last version.
Last revised December 2015